So this week I had a uni task and it has really inspired me to write this post. The task was to prepare a three minute speech on why we should receive a graduate trainee manager position. That was it, no elaboration on the job description whatsoever.
I decided that I’d focus on my interpersonal skills and how they would enable me to be good at management. I thought about what I think makes a good manager, and what I like about managers that I have had in the past and I ended up going into great detail about emotional intelligence. I had some training on this a few years ago in one of my previous jobs. They believed that It would be really beneficial to all staff members, at the time I didn’t understand how it was relevant to the job. After the emotional crisis that I have just been through, and the better understanding of life, I finally get it!
What is emotional intelligence? well.. for those of you who may not know let me give you a brief explanation.
Emotional intelligence is the ability to understand our own emotions as well as the emotions of others, and furthermore to use that understanding in order to guide ourselves or another.
I cannot believe how well this links in to combatting depression and anxiety. Being able to recognise when we feel a certain way, understanding why, and then adapting our behaviour in response to that emotion. That is exactly what we need to be doing in order to achieve our desired outcome.
It would benefit everybody to be able to manage themselves, whether they struggle with mental health or not, but what really inspires me the most about this concept is the consideration of others emotions. I have been focusing on the benefits of this in terms of employability. How you could be a better manager if you were able to understand the feelings of your employees and adapt your methods as a result of this. As a really basic example, it is your responsibility as manager to increase sales. You are able to recognise that employee A feels disappointed and disheartened when they complete a sale but receive no recognition for it. You come to learn that employee A loves to feel like their efforts are acknowledged and appreciated immediately after a sale. Therefore, you simply congratulate them and reward them with some sort of recognition incentive. This causes employee A to feel positive emotions, and so causes them to enter the next negotiation with a really positive mindset. As a manger, its a double whammy. You have made your employee feel important, made them happy and you are also growing business!
This does not just apply to your careers either. Imagine how much better your relationships with friends and family could be if you were more intelligent in their emotions? This is not be confused with the concept of allowing people to make excuses, and perhaps even abolishes the idea. The more emotionally intelligent you become the more that you understand and appreciate that whether they seem reasonable or not to yourself, everyone is affected by emotions in different ways. Recognising when your friend is experiencing an emotion, and knowing what you can do to guide them away from that emotion into a more positive one is a truly invaluable trait to have.
If you have never heard of it before, I urge you to spend 10-15 minutes to just research it. It will be really beneficial to your life and your career no matter what it is that you do!
Remember, we are all here on this planet together. Selfishness will not achieve you success, you will reach far greater in life If you allow yourself to be helped by others and help others yourself.
Until next time.